Public Offer (Terms of Sale)

This document is an official and public offer of Sole Proprietor Mariia Radiukova (hereinafter – the “Seller”) to conclude a distance sales agreement for the goods presented on the website onni.boutique (hereinafter – the “Online Store”) under the terms below. The Agreement is deemed concluded at the moment the Customer clicks the “Confirm order” button in the checkout and receives an electronic order confirmation.

1. Definitions

Customer – a capable individual aged 18+, a legal entity or a sole proprietor placing an order in the Online Store.
Goods – items offered for sale on the website and selected by the Customer.
Online Store – the site onni.boutique intended for distance sale of goods.

2. Subject of the Agreement

The Seller undertakes to transfer the Goods into the Customer’s ownership, and the Customer undertakes to pay for and accept the Goods under this Agreement.

3. Ordering

  1. Orders are placed independently via the cart or by contacting us via the email/phone listed on the Contacts page.
  2. The Customer provides accurate data (full name, phone number, delivery address if applicable).
  3. The name, quantity and price of each item are displayed in the cart and in the order confirmation email.

4. Prices, Payment and Delivery

  1. Prices are indicated in UAH. The Seller may change prices before the Customer pays for a specific order.
  2. Payment methods are those available at checkout (e.g., bank card / LiqPay, other available services).
  3. Delivery is carried out by the selected carriers (e.g., Nova Poshta) at the carrier’s rates. Estimated cost and timing may be shown at checkout.
  4. The monetary obligation is considered fulfilled once funds are credited to the Seller’s account. The risk of accidental loss/damage passes to the Customer when the Goods are handed over to the carrier or received by the Customer (depending on the delivery method).

5. Rights and Obligations

The Seller delivers the Goods in accordance with the order; does not disclose the Customer’s personal data except as required by law or necessary to fulfill the order. The Customer undertakes to read these Terms, provide correct data and pay for the order on time.

6. Returns and Refunds

  1. Returns of goods of proper quality are accepted within 14 calendar days provided the goods retain their marketable condition, packaging, tags and the payment document (according to applicable Ukrainian consumer protection law).
  2. Refunds are processed within 30 calendar days to the Customer’s bank account after the Seller receives the returned goods.
  3. Return shipping costs for goods of proper quality are not reimbursed by the Seller.
  4. In case of defects within the warranty period, claims are handled in accordance with the law; the repair/replacement period counts from the date the Seller receives the goods.

7. Liability

The Parties are liable in accordance with the current legislation of Ukraine. The Seller is not liable for losses caused by improper use of the goods, provision of inaccurate data by the Customer, or force majeure events.

8. Privacy and Personal Data

By placing an order, the Customer consents to the processing of their personal data for the purpose of fulfilling this Agreement. The Seller may transfer data to third parties (carriers/payment services) to fulfill the order. The Customer must keep their data up to date. See also our Privacy Policy.

9. Final Provisions

This Agreement is concluded in Ukraine and governed by the laws of Ukraine. Disputes are resolved through negotiations, and if no agreement is reached – in court as provided by law. The Seller may amend these Terms by publishing an updated version on the website; amendments take effect upon publication.

10. Seller Details

Seller: Sole Proprietor (FOP) Mariia Radiukova
Tax ID / EDRPOU: 3487610305
Legal address: Ukraine, 61109, Kharkiv region, Kharkiv, Chyhyrynska St., 19A
Email: onni.boutique.ukraine@gmail.com
Phone:  +380 755 017 268